FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% Buyer Guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by Wells Fargo Arena.
Guarantee 100% Buyer Guarantee. Tickets are authentic and will arrive before event.
Address
233 Center Street
Des Moines, IA 50309, United States
Wells Fargo Arena
Wells Fargo Arena is a 16,980-seat multi-purpose arena in Des Moines, Iowa, USA. Part of the Iowa Events Center, the arena opened in 2005, at a cost of $99 million. It is home to the Iowa Energy D-League team, the Iowa Barnstormers AFL squad and formerly the Iowa Chops AHL franchise. Wells Fargo Arena seats 15,181 for hockey games, 16,110 for basketball games, and as many as 16,980 for concerts. It also features the Principal River\'s Edge Restaurant, which provides views of the Des Moines River and the Iowa State Capitol. The restaurant opened on October 6, 2005, coinciding with the Stars' inaugural home game. Wells Fargo Arena opened, with a public dedication ceremony, on July 12, 2005. The facility operates using a “Green” policy to appease those who were against the full size arena’s construction. The dome uses energy efficient lighting throughout their grounds including the exterior and advertising lights. Located next to each trash can is also a place for spectators to throw away plastic cups/bottles and their drink cans. The first event held at the arena was Tony Hawk\'s Boom-Boom Huck Jam, on July 14, while its first concert, Tom Petty & The Heartbreakers, with The Black Crowes, was held on July 18.

WellsFargo.ArenaDesMoines.com is not a primary supplier or affiliated with any official website or box office. We proudly offer access to a wide selection of events to all secondary market inventory online. Prices may be above or below face value. To order tickets to all Wells Fargo Arena events simply call our operators at anytime or follow the steps to purchase on our easy to navigate site.